000 00373 a2200157 4500
020 _a9780194579063
041 _aEn
082 _a428.24
_bRIC
100 _aRichey , Rosemary
245 _aEnglish for customer care
260 _c2007
_aNew York
_bOxford University Press
_g2007
300 _c30 cm.
_a80 p.
650 _aBUSINESS ENGLISH
650 _aHETC
942 _cSR
999 _c44363
_d45910