000 00662 a2200205 4500
999 _c41429
_d42976
003 ISURa
008 150128b xxu||||| |||| 00| 0 eng d
020 _a1555703887
041 _aEnglish
082 _a025.58
_bWES
100 _aWestbrook , Lynn
_929060
245 _aIdentifying and analyzing user needs
_ba complete handbook and ready to use assessment workbook with disk
260 _c2001
_aNew York
_bNeal Schuman
300 _bill.
_c22cm.
_axx , 307p.
650 _aLibraries - User Satisfaction
_929061
650 _aLibrary Use Studies
_928938
650 _aLibrary and Information Sciences
_9981
856 _uwww.neal-schuman.com
942 _cSR
_2ddc