TY  - BOOK
AU  - De Hoedt , Camillus M.
TI  - The Impact of Service Quality of Procurement Process on External Customer Satisfaction: with Special Reference to Livelihood Support Projects of German Development Cooperation Sri Lanka
U1  - 658.81 
PY  - 2008///
CY  - Rajarata University of SL
PB  - Author
KW  - Customer Satisfaction
KW  - Customer Relation
KW  - Quality Service
KW  - Management
KW  - MBA Thesis
ER  -