TY  - BOOK
AU  - Liker , Jeffrey K.
AU  - Ross , Karyn
TI  - The Toyota Way: To Service Excellence
SN  - 9789352604364
U1  - 658.4013 
PY  - 2017///
CY  - Chennai
PB  - McGraw Hill
KW  - Organizational Effectiveness - Toyota
KW  - Quality Management
KW  - Management
ER  -