TY  - BOOK
AU  - Malkanthi , W.A.M.
TI  - Total Quality Management Practices in the Service Sector: A Case Study of the Department of Import and Export Control
U1  - 658.562 
PY  - 2003///
CY  - Rajarata University of Sri Lanka - Mihintale
PB  - Faculty of Management Studies
KW  - Import and Export
KW  - Quality Management
KW  - Management
KW  - MBA Thesis
ER  -