TY - BOOK AU - Dassanayake , Preethi Sudarshanie TI - The Impact of Service Quality on Customer Satisfaction: The Veterinary Teaching Hospital (VTH), Sri Lanka U1 - 658.812 PY - 2015/// CY - Rajarata University of Sri Lanka - Mihintale PB - Faculty of Management Studies KW - Customer Satisfaction - Veterinary Teaching Hospital Sri Lanka KW - Service Quality - Veterinary Teaching Hospital Sri Lanka KW - Definition of Service Quality KW - MBA Thesis KW - Management ER -