TY  - GEN
AU  - Lewis , Ralph G.
AU  - Smith , Douglas H.
TI  - Total quality in higher education
SN  - 8175140283
U1  - 378 
PY  - 1998///
CY  - New Delhi
PB  - Vanity books international
KW  - HIGHER EDUCATION
KW  - TOTAL QUALITY
KW  - STRATEGY
ER  -