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Impact of Information and Communication Technology on Operational Productivity and Customer Satisfaction in Star Category Hotels of Sri Lanka

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Material type: Text

TextLanguage: English Language Publication details: Mihintale Rajarata University 2015 2015Description: 104 p. 32 cmSubject(s):

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Permanent Reference Books

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Permanent Reference Books	Main Library Reference Section	Reference Collection	658.812 KAR (Browse shelf(Opens below))	Not for loan		125538

Total holds: 0

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	658.81 HOE The Impact of Service Quality of Procurement Process on External Customer Satisfaction	658.812 ABE Service Quality and Satisfaction of Transit Passengers at the Bandaranaike International Airport	658.812 DAS The Impact of Service Quality on Customer Satisfaction	658.812 KAR Impact of Information and Communication Technology on Operational Productivity and Customer Satisfaction in Star Category Hotels of Sri Lanka	658.812 kAR Electronic Customer Relationship Management (E-CRM):an Application of Diffusion of Innovation Theory (DOI) in Licensed Commercial Banks of Northern Province,Sri Lanka	658.812 KUM Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets	658.812 LEO The Impact of Customer Relationship Marketing on Customer Loyalty	Next

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