The Effect of Service Quality on Customer Satisfaction of State Commercial Banks in Anuradhapura District (Record no. 53846)

MARC details
000 -LEADER
fixed length control field 00643nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230503b |||||||| |||| 00| 0 eng d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.314
Item number RAT
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rathnayake , D.M.S.K.
9 (RLIN) 84551
245 ## - TITLE STATEMENT
Title The Effect of Service Quality on Customer Satisfaction of State Commercial Banks in Anuradhapura District
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Mihintale
Name of publisher, distributor, etc University of Rajarata
Date of publication, distribution, etc 2019
Date of manufacture 2019
300 ## - PHYSICAL DESCRIPTION
Extent 110 p.
Dimensions 30 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Commercial Banks - Sri Lanka - Researches
9 (RLIN) 84524
Topical term or geographic name as entry element Thesis - MBA
9 (RLIN) 57648
Topical term or geographic name as entry element Customer Mortivation - Researches
9 (RLIN) 84552
Topical term or geographic name as entry element Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Permanent Reference Books
Holdings
Withdrawn status Lost status Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
          Reference Collection Main Library Main Library Reference Section 03/05/2023   658.314 RAT 126171 03/05/2023 03/05/2023 Permanent Reference Books