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Service Quality and Satisfaction of Transit Passengers at the Bandaranaike International Airport

Abeysooriya , H.M.

Service Quality and Satisfaction of Transit Passengers at the Bandaranaike International Airport - Mihintale Rajarata University 2014 - 112 p. 32 cm.

Subjects--Topical Terms:
Customer Satisfaction
Customer Service
Management

Dewey Class. No.: 658.812 / ABE

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