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The Impact of Service Quality of Procurement Process on External Customer Satisfaction

De Hoedt , Camillus M.

The Impact of Service Quality of Procurement Process on External Customer Satisfaction with Special Reference to Livelihood Support Projects of German Development Cooperation Sri Lanka - Rajarata University of SL Author 2008 - xii,94,xxxiii p. 32 cm.

Subjects--Topical Terms:
Customer Satisfaction
Customer Relation
Quality Service
Management
MBA Thesis

Dewey Class. No.: 658.81 / HOE

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